Assisted Performance Booking Information

Accessible Facilities Venue Information

bars: 2 licensed bars. No steps to both the Stalls and the Circle bars. Both have fixed seating and limited space. Drinks may be taken into the auditorium in plastic cups, or brought to customers.

limited mobility: Aisle seats have the most legroom, except row A in the Stalls. C9 and C30 in the Stalls have unlimited legroom.

discounts: Discounts available for disabled theatregoers and their companions.

access description: No steps through a door inside Thomas Neal’s shopping centre (open until 6.30pm) to the right of the shop, Quiksilver, into the foyer. Or a portable ramp can be placed over the 15cm step into another entrance on Earlham Street. Box office counter is straight ahead from the Earlham Street entrance. Lift up to all floors of the auditorium, to the right of the box office counter. All staircases have handrails on both sides and steps are highlighted. Stalls up 26 steps from the foyer and have one step between rows. Circle up 48 steps from the foyer, with one step between rows. The Stalls is level, the Circle is raked.

Sound Amplification: Infra-red system with 8 headsets. Headsets can be collected from the Box Office. Returnable deposit of credit card or driving licence required. Portable induction loop at the Box Office.

Guide Dogs: Guide dogs are allowed in the auditorium, alternatively staff are happy to dog-sit. The theatre can accommodate 4 guide dogs per performance.

Disabled Access: Slight slope up from the lift to the back of the Stalls. 1 space for a wheelchair user at D31 in the Stalls. Companion can sit in D32. Either 1 scooter or 2 wheelchair transfer seats available. Wheelchair/Scooters are stored beside the Box Office.

Toilets: Women’s and men’s off the Circle bar, off the foyer and 4 steps up from the Stalls.

Disabled Toilets: Adapted toilet off Circle bar.

Box Office: Public cash telephone in the Circle bar.