Assisted Performance Booking Information

Accessible Facilities Venue Information

bars: 4 licensed bars. Dress Circle bar 24 steps up from the foyer. Further bars at the back of the Stalls and Upper Circle level.

limited mobility: Dress Circle and any of the Boxes are the most easily accessible areas, and aisle seats are recommended. Seats J1-5, J19-23, C1 and C21 have the most leg room.

discounts: Wheelchair users and their companions pay the third price, which may vary according to the production.

access description: 1 step then 5 more up to the main entrance which has double doors opening outwards, with 4 handrails. Box Office counter on the right. No steps from the foyer to the front of the Dress Circle, or 15 steps up to the back (2 steps between rows). 26 steps down from the foyer to the Stalls, and 50+ up to the Upper Circle. All steps are highlighted, with a handrail to the left-hand side on staircases. Theatre opens 30 mins before performance.

Sound Amplification: Infra-red system in the auditorium with 5 headsets and 5 neckloops. Induction loop at left window of the box office.

Guide Dogs: One guide dog per performance allowed in Box D.

Disabled Access: Entrance to the auditorium is through a double EXIT door on Drury Lane, over a slight edge and down a ramp inside the door (handrail on the left-hand side), into a corridor which leads to the right-hand side of the Dress Circle. 2 spaces for wheelchair users plus one companion in Box D, through an outer door (76 cm wide) and inner door (69 cm wide). The doorway is too narrow for motorised wheelchairs. You will not be able to see some of the stage. Alternative space for a wheelchair user beside C1 in the Dress Circle, on a slight slope. Transfer seat at C1. Wheelchairs stored in the lobby. Each wheelchair user must bring a non-disabled companion.

Toilets: Women’s and men’s at Stalls and Upper Circle level. Further women’s in main foyer and men’s at Dress Circle level.

Disabled Toilets: Adapted toilets off main foyer at Dress Circle level.

Box Office: Nearest public telephones are outside the Waldorf Hotel.